22bt's Privacy Policy

1. Introduction

22bt (hereinafter referred to as "we", "us", or "the platform") is an internationally licensed online Sports Betting and gaming platform. We believe that every user's privacy is a fundamental right.

This privacy policy explains what information we collect when you use the 22bt website or mobile app, how that information is used, and what rights you have over your data. By using the 22bt platform, you agree to this privacy policy.

2. Information We Collect

22bt collects various types of information, primarily to deliver better service and ensure platform security:

2.1 Personal Identification Information

• Full Name & Date of Birth
• Email Address & Mobile Number
• National ID or Passport Number (for KYC verification)
• Current Address & Country

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket number)
• Transaction History & Amounts
• Deposit & Withdrawal Records

2.3 Technical Information

• IP Address & Device Information
• Browser Type & Operating System
• Login Time & Session Information
• Cookies & Tracking Data

2.4 Gaming Activity Information

• Betting History & Favorite Games
• Win/Loss Records
• Time Spent on Platform
• Bonus Usage Records

3. How We Collect Information

22bt collects your information through several methods, all of which are fully transparent and aimed at improving your experience:

• Registration Form: Information you provide when creating your account.
• KYC Verification Process: Documents provided for identity verification.
• Transaction Records: Information collected automatically during deposits and withdrawals.
• Cookies & Log Files: Technical information collected automatically while browsing the site.
• Support Contact: Information you provide via live chat or email.
• From Third Parties: Through payment processors and fraud prevention services.

4. How We Use Your Information

22bt uses the information collected under this privacy policy strictly for defined purposes. We do not use your personal data for anything unrelated to those purposes:

5. Information Sharing Policy

22bt never sells your personal data. However, limited information may be shared with trusted third parties in certain circumstances:

• Payment Processors: Data shared with bKash, Nagad, and other payment providers to process transactions.
• KYC Service Providers: Trusted verification agencies for identity confirmation.
• Regulatory Authority: Government or licensing authorities for legal compliance.
• Fraud Prevention: Security partner for anti-money laundering and fraud prevention.
• For Legal Requirements: Under a valid court order or lawful request from law enforcement.

6. Cookie Policy

The 22bt website and app use cookies — small data files stored on your device that help improve your browsing experience and keep the platform running smoothly:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand how the platform is being used (subject to consent).
• Marketing Cookies: To show you relevant offers (you can opt out).

You can manage cookies through your browser settings. Note that disabling essential cookies may affect certain platform features.

7. Data Security Measures

22bt uses industry-leading security technology to protect your privacy. Our protection is built on multiple layers:

• 256-bit SSL Encryption: Every data exchange is transmitted through encrypted channels.
• Database Encryption: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Access Controls: Only authorized staff can access your data, enforced through strict permission controls.
• Firewall & DDoS Protection: Advanced technology to protect against cyberattacks.

8. Your Rights

Under 22bt's privacy policy, you have several important rights that we always respect:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under specific conditions.
• Right to Restrict Processing: You can limit how your data is used under certain circumstances.
• Right to Data Portability: You can request your data in a structured format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights [email protected]. We typically respond within 30 business days.

9. Data Retention Period

22bt does not retain your data indefinitely. Retention periods vary depending on the type of information:

• Account Information: Up to 5 years after account closure (as required by law).
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years or as required by law.
• Log & Technical Data: Typically 90 days to 1 year.
• Marketing Data: Deleted immediately upon withdrawal of consent.

10. Minor Protection

22bt strictly prohibits account registration by anyone under 18. Under our privacy policy, we do not knowingly collect any information from minors.

11. Privacy Policy Updates

22bt may update this privacy policy at any time. For significant changes, you will be notified in advance via your registered email or through the platform. Continued use of the platform after any update constitutes your acceptance of the revised policy.

For any questions or concerns regarding this privacy policy, please contact our dedicated privacy team at [email protected].